Personal Safety

• Always verify driver identity before entering vehicles
• Share your trip details with trusted contacts
• Stay alert and aware of your surroundings
• Trust your instincts - if something feels wrong, don't proceed
• Keep emergency contacts easily accessible

Meeting Drivers

• Meet drivers in well-lit, public areas
• Confirm driver details through the app
• Don't share personal information unnecessarily
• Report any suspicious behavior immediately

Vehicle Safety

• Maintain your vehicle in excellent condition
• Check brakes, tires, and lights regularly
• Keep emergency equipment in your vehicle
• Ensure proper seatbelt and child seat usage

Personal Safety

• Never drive under the influence
• Take regular breaks to avoid fatigue
• Use hands-free devices for communication
• Keep emergency contacts readily available
• Trust your instincts about passenger safety

Delivery Safety

• Maintain proper food temperature during transport
• Use insulated bags for hot and cold items
• Handle food with clean hands and equipment
• Separate raw and cooked foods
• Deliver food promptly to maintain quality

Hygiene Standards

• Wash hands frequently
• Use hand sanitizer when handwashing isn't available
• Wear clean clothing and maintain personal hygiene
• Report any food safety concerns immediately

Medical Emergencies

• Call emergency services immediately (911)
• Contact AkomaExpress support team
• Document incident details for reporting
• Seek medical attention when necessary

Accident Procedures

• Ensure everyone is safe and call emergency services
• Exchange information with other parties
• Document damage with photos and notes
• Contact insurance providers promptly
• Report to AkomaExpress within 24 hours

Adverse Weather

• Check weather conditions before starting trips
• Reduce speed in rain, snow, or ice
• Increase following distance in poor conditions
• Consider postponing trips in severe weather
• Use appropriate tires for seasonal conditions

Road Conditions

• Report hazardous road conditions
• Avoid flooded or damaged roads
• Use alternative routes when necessary
• Stay informed about road closures and construction

App Communication

• Use the app's built-in messaging system
• Avoid sharing personal phone numbers
• Keep communications professional and respectful
• Report inappropriate messages immediately

Emergency Contacts

• Program emergency numbers in your phone
• Share your location with trusted contacts
• Use the app's emergency features when available
• Keep a list of important contacts easily accessible

Personal Information

• Never share passwords or account information
• Use strong, unique passwords for your account
• Enable two-factor authentication when available
• Log out of accounts on shared devices

Location Privacy

• Review location sharing settings regularly
• Only share location when necessary for service
• Be aware of who can see your location data
• Report any privacy concerns immediately

Your safety is our top priority. Report any safety concerns immediately:

• Use the in-app reporting feature
• Contact our 24/7 safety support line
• Email akomaexpress@gmail.com
• Document incidents with photos and details
• Cooperate with any safety investigations

We provide various safety resources and training:

• Mandatory safety training for drivers
• Regular safety updates and best practices
• Access to safety equipment and resources
• Safety workshops and webinars
• Emergency response training